FAQ
General information
registration
payment information
extended day
health info
swimming
food & allergies
Please note: We are FULL for all sessions at Camp Wing Day Camp. Families can apply to be placed on a WATILIST. No payment is required to hold a space on a waitlist. If space becomes available, we will reach out. Spaces opening in waitlisted sessions depend on cancellations and cannot be foreseen.
General information
WHEN IS CAMP WING DAY CAMP OFFERED?
Monday – Friday, 9:00 am – 4:00 pm
Extended Day is available from 7:30 am until 6:00 pm
Session 1 June 24 - July 5, closed on July 4
Session 2 July 8 - July 19
Session 3 July 22 - August 2
Session 4 August 5 -16
WHAT ARE THE AGES OF THE CAMPERS?
We offer camper programs for youth entering Kindergarten through Grade 9.
Campers must be 5 or older on the first day of the session.
MY CHILD HAS SPECIAL NEEDS. CAN THEY ATTEND CAMP WING DAY CAMP?
Camp Wing Day Camp is an inclusive community. It is our goal that each child at camp has a successful and healthy experience – socially, emotionally, and physically. If your child has assistance needs, please call or email our office and let our staff know before your camper’s first day so we can help ensure this success.
WHAT IF MY CHILD NEEDS TO ARRIVE LATE/LEAVE EARLY?
Leaving Early: Regular camp pickup is between 3:45 and 4:00 pm. If you need to pick up your child from camp earlier than that, please send an email and/or call our Camp Office Manager letting them know the time at which you plan to pick up your child. All children leaving early will be picked up at the Day Camp Office (Enter Gate H at 650 Keene Street and continue around the road until you reach the Day Camp & Maple Parking Lot). The times that work best for picking up your camper are: 10:00 am, 11:00 am, 12:00 pm, 12:30 pm, 1:30 pm as these are between activity transition times. Thank you so much for your understanding of our schedule and pick-up procedures.
Arriving Late: If your child arrives at camp after 9:00 am, please walk directly to the Day Camp Office and check-in with the Camp Office Manager. A staff member will meet you (a phone number will be posted if the office is not staffed at that time), and ensure your camper gets to their group.
WILL MY CHILD BE WITH THEIR FRIENDS?
We do our best to honor friend requests. There is a place on the camper application to indicate if there are campers you would like your child to be grouped with for the session. Please limit requests to two friends. We form our groups by age, so campers closer together in age are more likely to be placed in the same group.
IS CAMP WING DAY CAMP ACCREDITED?
Yes, Camp Wing Day Camp is fully accredited by the American Camp Association.
WHAT DOES A TYPICAL DAY AT CAMP LOOK LIKE?
7:30 am Extended Day begins (optional & includes snack)
9:00 am Campers arrive and join their groups
9:00 am Group Time (teambuilding activities)
10:00 am Activity 1 (outdoor pursuits)
11:00 am Activity 2 (swim lessons)
12:00 pm Lunch (campers bring their own lunch)
12:30 pm Activity 3 (creative arts)
1:30 pm Spread (free-choice time on the fields/basketball courts)
2:30 pm Free swim
3:30 pm End-of-day activities and preparing for pick-up
4:00 pm Camper pick up and Extended Day begins (optional)
6:00 pm. Extended Day ends
Daily Activities: Camp Wing Day Camp offers a comprehensive selection of activities to all campers. Our staff is specially trained to work with your campers to create the ultimate camp experience with the specific purpose of helping youth reach their goals.
Archery: Our Certified Camp Archery Instructors enjoy teaching first-time archers and modern-day Robin Hoods alike. The archery range includes four lanes and equipment includes a variety of bow sizes for all.
Boating: The docks at Keene Pond waterfront provide access to our canoes, kayaks, paddle boats, row boats, and giant 14-person dragon canoes. Campers learn skills such as working together, paddling, and watercraft control in addition to water safety.
Challenge Course: Using the experiential model of education, the challenge course promotes personal and group development through mental and physical problem-solving exercises. Our young people are presented with a variety of challenges designed to teach by doing. The leadership, strategy, and goal-setting skills learned in these situations readily transfer to the real life challenges facing campers in their school and community.
Climbing Wall: Campers have the incredible opportunity to climb to the top of our 30-foot wall. Campers are given a safety orientation, roped into a climbing harness, and belayed by a Day Camp instructor. Older campers can also be taught to belay each other. Using the climbing wall is a great way for campers to build their self-esteem, as well as boost each other as they encourage others to reach their goals.
Creative Arts: Our arts and crafts building is available for a variety of creative projects such as mural painting, bracelet making, gimp, and much more.
Sports and Games: The field is a spacious area containing three baseball diamonds, a soccer pitch, two full size basketball courts, and plenty of recreational space for a variety of outdoor sports including frisbee and football. We also have a sand volleyball court on site. And much more!
registration
HOW DO I REGISTER?
Locked out of your account or forgot your login email or password? Email Outreach for support.
Returning 2023 Families:
If you have downloaded the Campanion App (recommended):
Returning Camper Application (Campanion)
If you are using a computer/mobile browser:
Returning Camper Application (Web Browser)
New Families:
WHAT IS THE CAMPANION APP?
We're excited to introduce Campanion, the new mobile app we’re using to improve your experience with our registration process. When we open registration, Returning Families from last summer will be able to re-enroll in the Campanion App by logging in using their CampInTouch login and password. New families will need to submit an application using our web browser application.
Once enrolled, everyone can download and use Campanion to submit forms right from their cell phone, as well as receive notifications from camp. Download the Campanion App here.
IS THERE A DEPOSIT?
Yes. A nonrefundable deposit of $100 per camper per session is required to complete the registration process for camp. Deposits cover administrative costs and are nonrefundable.
WHEN IS MY BALANCE DUE?
The balance of camp fees (the cost of camp minus nonrefundable deposit) is due by May 1. Failure to make this payment may result in the cancellation of registration.
Monthly payment plans are available. Balances must be paid in full by May 1.
Crossroads accepts credit cards (2.9% fee), debit cards (no fee), money orders, cashier’s checks, and cash.
WHAT IS THE REFUND AND CANCELLATION POLICY?
Cancellations made prior to May 1 will receive a full refund minus the nonrefundable deposits paid. Refunds on the balance paid for sessions cancelled after May 1 will not be granted. There are no refunds for not attending, late arrivals, or early departures.
HOW DO I ACCESS A COPY OF MY FINANCIAL STATEMENT?
You can view your Financial Statement by logging in to your CampInTouch Financial Management section and clicking View Statement. To download a previous Season's statement, change the Season dropdown to the desired year and then click View Statement.
WHAT IS CROSSROADS TAX ID NUMBER?
Crossroads Tax ID # is 04-2103837
WHAT IS THE PRIVACY/SECURITY POLICY?
Crossroads respects the privacy of users and does not collect identifying information without the user’s permission. All information is encrypted using secure sockets (SSL) industry-standard software.
extended day
DO YOU OFFER ANY EXTENDED DAYS?
Yes! We offer Extended Day AM in the morning from 7:30 am – 9:00 am and include a snack. We offer Extended Day PM in the afternoon from 4:00 pm – 6:00 pm and include a snack.
You may select these options for an additional fee when completing your child’s Camper Application. If you would like to add these options after you have applied, you may reach out to outreach@crossroadsma.org.
WHAT DO THEY DO DURING EXTENDED DAYS?
Recognizing that, early in the morning and later in the afternoon, many children are less active than during the main part of the camp day, we offer a mix of sports/active and quieter activities during these times and allow campers to choose according to their energy level and particular interest at that time.
Extended Day Morning Drop Off: Enter at 650 Keene Street, Gate H, and continue until you arrive at the Day Camp & Maple Parking Lot. Counselors will be present to open the car door for your camper and direct them to the Pavilion for Extended AM.
Extended Day Afternoon Pick Up: Enter at 650 Keene Street, Gate H, and park in the Day Camp & Maple Parking Lot. Walk to the Pavilion to check out your camper. You must show your ID to the staff member supervising check-out before leaving with your child.
health info
IS THERE A NURSE AT CAMP?
Yes, we have a nurse and health center staff at Camp Wing Day Camp.
WHAT IF MY CHILD NEEDS TO TAKE MEDICATION DURING THE DAY?
Our health center staff will be available on check-in days for guardians to turn over any medication that children need at camp. All medication must be in the original, labeled bottle in order for the nurse to accept the medication. The health staff must have written information from the guardian describing the amount, time, and type of medication each camper must receive.
WHAT IF MY CHILD GETS SICK?
The health and safety of your child is very important to us. We have full-time health care professionals, including registered nurses, on-site whose job it is to ensure that care for everything from minor injuries to emergencies are handled with your child’s best interest in mind. Guardians will be immediately contacted if an important medical concern arises. If your child is ill, they can rest in the health center supervised by the health staff. If they are feeling very sick or do not feel better after basic care, we will contact a guardian to pick them up at camp.
WHO REGULATES HEALTH SERVICES AND STANDARDS AT CAMP?
Our camps must comply with the regulations of the Massachusetts Department of Public Health and are licensed by the local board of health.
swimming
HOW DOES SWIMMING AT CAMP WORK?
On the first day of your child’s first session each summer, their ability in the water will be evaluated. This enables our swim staff to place your child in the appropriate group for lessons. Lifeguards are always at the pool whenever children are inside the gate, and additional staff are in the water with campers during evaluations, swim lessons, and free swim. Only campers able to demonstrate ability and comfort in deeper water will wear a “deep end tag” for the session and be allowed to swim in the deep end of the pool.
Campers are not required to and do not need to bring/wear inflatable devices in the pool, but if you prefer that your child does wear them, you should send them to camp clearly labeled with your child’s name and talk with the Camp Director or Waterfront Director. Crossroads adheres to all American Camp Association and State Department standards.
MY CHILD DOESN’T KNOW HOW TO SWIM!
We provide swimming lessons for all campers, regardless of ability, every day. On the first day of your child’s first session, their ability in the water will be evaluated. This enables our swim staff to place your child in the appropriate group for lessons. Campers will be re-evaluated during lessons and at the end of each session.
ARE THERE LIFEGUARDS?
Yes! There are always Red Cross certified lifeguards at the pool whenever children are inside the gate (not just when they are in the water). Additional staff are in the water with campers during all evaluations, swim lessons, and free swim.
food & allergies
MY CHILD FORGOT THEIR LUNCH! WHAT CAN I DO?
If your child forgets their lunch, swimsuit, etc., please call the office to let us know. You can bring items to the Day Camp Office. Enter Gate H on Keene Street and park in the Day Camp & Maple Parking Lot, then walk to the office. We will make sure your camper receives their belongings.
DOES MY CHILD NEED TO BRING A LUNCH?
Yes. All campers should bring their own lunch every day. Write their first and last name clearly on their lunch bag when possible. The camp will store your child’s lunch in the refrigerator.
WHAT IF MY CHILD HAS ALLERGIES/FOOD RESTRICTIONS?
Campers eat lunch with their group and counselor. Just like at school, sometimes children trade or share parts of their lunch. If your child is not allowed to eat foods that aren’t provided from home, please tell your child and their counselor. If your child has allergies to food, it is very important for your child AND our staff to know about it! Please make a note of allergies on your health form when registering and on opening day. We can store their lunch in a different location.
Camp Wing Day Camp is not peanut or tree nut free.