Position Title: Postsecondary Success Coordinator
Department/Division: Program Team
FLSA: Exempt
Reports to: Postsecondary Success Manager
Location: Boston & Duxbury
Salary: $50K-$55K          

 

About Crossroads

Crossroads empowers youth to unlock their potential and positively impact the world. At Crossroads, we believe that the key to transforming youth is combining long-term empowerment programs with consistent positive relationships. In an effort to close existing opportunity and achievement gaps, we provide our students with summer and school year programming that supports them to become economically independent citizens, socially responsible leaders and emotionally connected adults. To achieve these outcomes our programs foster a connection to community, healthy social and emotional development, college and career readiness and a commitment to community action. We are committed to closing the opportunity, equity, and college persistence gaps that exist through anti-racist practices and interventions.

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Position Summary

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The Postsecondary Success Coordinator is responsible for: 

• Lead Crossroads Postsecondary Programming during school year events for leaders in Grades 8-12. Programming is designed to expand horizons, develop and practice professionalism skills, and provide career networking opportunities.

• Support the planning and coordination of the Annual Act Now, College Tour and Apprentice training program in collaboration with the Postsecondary Success Manager. 

• Providing high-level, individual Postsecondary Success Coaching. Our coaching program is designed to meet our participants where they are and support them to determine the best course of action for a successful future after high school.

• Providing knowledge and resources to teens and families to combat potential barriers related to postsecondary success including, but not limited to, FAFSA Completion Sessions, application support, scholarship information, fee waivers, understanding financial aid packages, and finding the right fit postsecondary program.

• Serving as the Engagement Coordinator for the Compass class.

• As high school concludes, the PS Success Coordinator will work to transition participants into appropriate support programs, ensuring they have continued guidance no matter where they land after high school.

 

Key Accountabilities

The Postsecondary Success Coordinator is held responsible for producing results in the following five performance areas:

1. Build a culture of success, focused on postsecondary planning.

Performance measures: 

1. Each participant is supported to create, apply, and commit to a postsecondary success plan that aligns with their personal goals, needs and challenges.

2. Every participant has an actionable postsecondary plan next in place as they graduate high school.

 

2. Deliver individualized coaching sessions for high school juniors and seniors.

Performance measures: 

1. Each senior (Medallion) will participate in monthly coaching sessions. 

2. Each junior (Compass) will be assigned a Postsecondary Coach in January of their junior year. Each Compass will participate in a minimum of 3 coaching sessions with their coach during the Spring semester of their junior year. 

3. Each participant graduates C5 with a commitment to an intentional postsecondary pathway of choice.

 

3. Create and implement Crossroads college and career programming.

Performance measures: 

1. Curriculum content is adjusted to ensure relevancy for each class, and evaluated for opportunities for continuous improvement. 

2. Support the planning and coordination of the Annual College Tour in collaboration with the Postsecondary Success Manager

3. The program meets quality standards using an experiential learning model.

4. Seasonal staff is supported to facilitate high quality activities and experiences.

 

4. Track participant plans and postsecondary success.

Performance measures: 

1. Use Salesforce to track plans and stats of participants throughout the coaching process. 

2. Research the success and persistence of program graduates as they take postsecondary steps.

3. Use data to inform coaching strengths and areas of improvement.

Responsibilities

The position requires working some evenings and weekends, as well as a Tuesday - Saturday weekly schedule. Additional responsibilities include, but are not limited to:

• Guide, support and track all student participants from Compass year through Year 2 Alumni throughout the entire success program

• Build healthy relationships with participants to support guidance and advisement in planning

• Utilize Salesforce database to track participation and outcome measures

• Plan and facilitate year round programming, including weekend events, after-school workshops and significant summer experiences for up to 200 youth at a time

• Collaborate with Crossroads’ staff to maintain relationships with partner organizations 

• Provide coaching sessions to each participant in the assigned cohort to ensure they have an actionable plan in place for postsecondary success.

• Transition students to postsecondary success programs to support continued persistence in college and career, as needed 

• Evaluate outcome measures and develop an action plan to target areas of strategic growth needed

• Ensure that annual programming is implemented in accordance with Crossroads best practices

 

Knowledge & Skills

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The position requires a strong work ethic, excellent interpersonal and communication skills, and professionalism to succeed.

 

• Strong motivation to support and develop others with learning experiences that result in academic, career and life success

• Respect for working with others across diverse populations 

• Versatility to handle dynamic change and multi-task 

• Initiative and ability to think strategically to achieve outcomes

• Work in a data-driven and process-driven organization

• Self-management (setting goals, managing time and priorities)

• Writing and presentation skills

• Ability to travel to communities around Boston - a valid driver’s license is required

• Demonstrate culturally responsive practices and communication with colleagues, families, and teens

• Willingness to be a flexible and adaptable team member

 

Education & Experience

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• Bachelor’s degree or higher in a related field 

• 2 years of experience coaching or working with first-generation college students

• Experience developing trusting relationships with high school students from diverse backgrounds

• Experience in group facilitation and experiential learning

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Apply on Indeed here. If you have any questions, please email Letia at letia@crossroadsma.org.